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Concierges are considered Social careers according to the Strong Interest Inventory® and its associated Assessment. This career search system has been used by numerous job seekers since its release in the early 20th century. It works by analyzing individuals’ personal preferences and proclivities and then compares their answers to those of professionals in a wide range of careers that have reported highly satisfied within their position. Based on this comparison, it then recommends one or more of six different categories of careers. For example, the Social career category may be recommended to someone who genuinely likes working with other people, takes joy in helping people solve problems or otherwise enjoy their life more.

Concierge Salary

Read about a career as a Concierge including information such as a Concierge Salary, daily tasks and other career information.

Concierges provide personal services for patrons of hotels, apartments, and even office buildings. These services may include taking messages, arranging or advising on transportation needs, providing business services or entertainment, tracking guest or resident requests for housekeeping and maintenance, and generally streamlining patrons’ lives so that they can focus on their business or lifestyle. For example, a concierge at a hotel may make reservations for a bridal party’s spa treatments, a couple’s dinner, and golf tee times for a business group. They should also know their city, including shopping, dining, nightlife and tourist or recreational destinations, so they can answer patrons’ questions accurately and help them obtain tickets for concerts, tours, or other special events. While many requests will be repetitive, Concierges may also need to search for hard-to-find items or arrange unusual services, like hot-air balloon rides.

In addition to custom requests, Concierges also provide everyday services to keep patrons’ lives running smoothly. They may need to receive or deliver luggage, mail or other items; perform office duties like scanning, cleaning or faxing; provide food or beverage services; arrange for translators, interpreters, or disability support; and plan special events, like parties, meetings, dinners and so on. Even if a Concierge cannot provide a service directly, they may be asked to arrange them, so that their patron can focus on other things.

To be successful, Concierges need to be highly organized and excellent communicators. They use a number of different tools and technologies to work accurately and efficiently. The tools will be familiar to most secretaries or office workers, including computers, fax machines, printers, mobile phones, and the like. Their software can be more complex. In addition to standard office software (e.g., Microsoft Office Suite, email interfaces and web browsers), Concierges also use budgeting and billing software, scheduling interfaces, and even data entry software. They may need to maintain databases of specific patrons’ contacts, frequently used services, or even salient dates, as well as any policies or restrictions of their building or business.

Concierges need to genuinely enjoy their job in order to be successful, since they provide an essential personal service. They need to be able to converse with many different kinds of people, identify their needs quickly, and meet their patrons’ standards for high quality service. To this end, they should be able to communicate confidently in written and spoken English, and in some contexts, it may be useful to be multilingual as well. They also should be comfortable with basic business administration or human resources and be able to keep track of many responsibilities and commitments simultaneously. Most Concierges have earned a high school diploma, completed some college, or earned an associate’s degree (74% total).

The national median Concierge Salary is just over $30,000 annually, with New York leading the nation with a median nearly $44,950 per year. New York is closely followed by Massachusetts. Surprisingly, Alaska and Hawaii also have relatively high medians, both well above $35,000 annually. On the other extreme, even the highest earning Concierges in Mississippi and Kentucky earn under $35,000 annually, and their medians are both under $24,000 per year. That said, employment is expected to rise steadily, with the largest states of Florida, New York, and California projected to grow by over 20% in the next decade, adding nearly 2,000 jobs between them.

 

Below are some employment trends for Concierges:

  • Concierge Salary: $41.61/hour; $30,400 annually
  • Employment: 38,000 employees
  • Projected growth (2018-2028): Average (4-6%)
  • Projected job openings (2018-2028): 5,800
[Information retrieved from Bureau of Labor Statistics wage data and 2014-2022 employment projections]

 

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Gain access to your best-fit careers, occupational preferences and interests with these career based Strong Interest Inventory® and MBTI® Assessments:

  • Strong Interest Inventory® & MBTI® Combined Career Report + Strong College Edition Profile

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    Choose a college major that works best with your interests, and then plan a rewarding career to follow your college career.

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    Use knowledge about your interests, preferences and personality type to start your optimal career and formulate a plan to achieve your dream job.

    With the information obtained about yourself from your MBTI® personality type and your Strong Interest Inventory® Report, you’ll learn about how your personality, as well as your interests and preferences, can be used in your life and career to provide fulfillment and happiness. Discover occupations that work with what you like and enjoy, and learn how your personality influences your mental processes and preferences.

    Download sample Strong Interest Inventory® & MBTI® Combined Career Report Plus Strong Profile
    Download sample Strong Profile

  • Strong Interest Inventory® & MBTI® Combined Career Report + Strong College Edition Profile

    $84.95 Read more

    Choose a college major that works best with your interests, and then plan a rewarding career to follow your college career.

    You’ll start college off right with knowledge on applying your interests and preferences to college majors and receive a detailed depiction of how your ideal career will mature if you work toward success. With the Strong Interest Inventory® & MBTI® Combined Career Report and the Strong College Edition Profile, you’ll set yourself up for success throughout college and into your career after graduation.

    Download sample Strong Interest Inventory® & MBTI® Combined Career Report + Strong College Profile

  • Strong Interest Inventory® Interpretive Report

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    Delve deeper into what your interests, hobbies, favorite topics, and locations can mean for your career and personal life with the help of this extensive and personalized Strong profile.

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  • Strong Interest Inventory® Profile

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    Mold your future success by choosing a career that accurately reflects your interests, preferences,  favorite topics as well as your likes and dislikes with the help of this profile.

    Direct your future based on what you like and enjoy, providing you with a happier, more fulfilling life and career. The Strong Interest Inventory® Profile uses an extensive analysis of your interests and preferences to guide you towards a career that best suits who you are on a personal level. Depending on your likes and dislikes compared to others in specified fields, you may find a fulfilling career previously unthought-of, helping guide you down the road to success and happiness.

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  • Strong Interest Inventory® & Skills Confidence Profile + Strong Interpretive Report

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    Discover your interests and preferences as well as your confidence in your abilities to use these interests to your advantage.

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  • Strong_iStartSTRONG

    iStartStrong™ Report

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    Plan your future career based on your interests and preferences, leading you down the path to a successful work and personal life.

    Use your interests, preferences, and favorite subjects and leisure activities to assess which career or career field works best with who you are and what you like. Through the web-interactive and thorough iStartStrong™ report, you’ll get set off on the right foot toward finding a career that you’ll enjoy for years to come.

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References

 

  1. Bureau of Labor Statistics wage data and 2018-2028 employment projections Onetonline.org