MBTI® Test ISFJ Insurance Policy Processing Clerks

Strong Interest Inventory® General Occupational Theme Code: Conventional, Enterprising (CE) (GOT)

Image courtesy of digitalart at FreeDigitalPhotos.net

Image courtesy of digitalart at FreeDigitalPhotos.net

Hammer (1996) suggests that people who are in the job market or considering career changes use their MBTI Types to shed light on their inherent strengths and preferences first. By doing so, they can identify careers that highlight their talents and that may align with what they enjoy doing. For instance, because ISFJ MBTI Types (Introverted-Sensing-Feeling-Judging) have strong people skills and can conceptualize large amounts of information quickly and intuitively, they often tend to fit well in careers as insurance policy processing clerks.

Insurance policy processing clerks do a variety of tasks that ensure that clients’ questions are answered and that their claims are handled in a timely fashion. For instance, they may interview clients and answer questions on a customer service telephone line, prepare the relevant forms and documentation required by insurance companies or government agencies, collect and verify documentation of claims, or calculate premiums or adjustments. Processing clerks also communicate and correspond closely with the insured clients or with licensed insurance agents to assure that all the information gathered is accurate. Finally, insurance policy processing clerks may compose correspondence for their superiors, or may write invoices, announcements, newsletters, and the like, depending on the needs of the company for which they work.

In general, processing clerks will need to be able to use a variety of different computers, including desktops, laptops, tablets, and dictation machines, in addition to Microsoft office suite or its Google equivalents. Some form of account management software or database user interface and query software is also almost always necessary. E-mail software or servers are also vital. While many companies have opted to run their servers through Google these days, a familiarity with IBM Lotus Notes or Microsoft Outlook or Web Outlook is still helpful in some cases.

  • MBTI® Career Report

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Over half of insurance policy processing clerks hold a high school diploma or equivalent, and nearly all of the remaining have either some college coursework or a post-secondary certificate. This level of education is necessary to develop the knowledge of clerical and administrative procedures, and computers that this job requires. Furthermore, it provides the opportunity to hone active listening and speaking skills, oral and written comprehension, and judgment and logical decision making. Of course, a good amount of on-the-job training happens as well.

Below find employment trends for Insurance Policy Processing Clerks:

  • Median wage: $19.59 hourly, $40,750 annually
  • Employment: 308,800 employees
  • Projected growth (2018-2028): Average: (4% to 6%)
  • Projected job openings (2018-2028): 32,700

Visit Our MBTI® About Page and Our ISFJ Personality Type Page For Detailed Information on The ISFJ Personality Type

Visit Our Strong Interest Inventory® Resource Page To Learn About The (CE) GOT

ISFJ Careers

Click on one of these corresponding popular ISFJ Careers for detailed information including Career Stats, Income Stats, Daily Tasks and Required Education: Court Clerk, Data Entry Keyers, Dietitians & Nutritionists, File Clerk, Insurance Claims Clerk, Insurance Policy Processing Clerks, License Practical & Vocational Nurse, Medical Records Technician,Payroll Clerk, and Work Processor & Typist.

Explore Our ISFJ Blog Pages

Explore additional information that delves deeper into the ISFJ Personality Type by examining various personality and career based subjects:

Click on a link below to read more about different MBTI Personality Types



  1. Bureau of Labor Statistics wage data and 2012-2022 employment projections Onetonline.org
  1. MBTI® Type Tables for Occupations, 2nd Edition. Schaubhut, N. & Thompson, R. (CPP, 2008)
  1. Introduction To Type and Careers, Hammer, A. (CPP, 1996)