Features

• Explains conflict behaviors in five easy-to-understand modes
• Provides at-a-glance graphical interpretation of personalized results
• Includes suggestions for working with less-preferred modes within norms

Strengthen your organization by resolving conflicts effectively
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling assessment for learning how different conflict-handling modes, or styles, affect interpersonal and group dynamics and for learning how to select the most appropriate style in a given situation. The TKI tool offers a pragmatic, situational approach to conflict resolution and has been used successfully by businesses, educators, and organizational development professionals for over 35 years. This online version of the assessment offers a 2-page explanation of your preferred mode, guidance on appropriate use of each mode, and suggestions for working with less-preferred modes. The updated norms are based on a revised sample that closely reflects gender, racial, ethnic, and job-level diversity in the workplace.

View sample report:
Download sample TKI Profile and Interpretive Report